Blog
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Cancelling without losing the archive
Access to your history usually depends on an active account. That single fact decides the order of every step in closing one, and the order is unforgiving.
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Running two assistants during a switch
A parallel period is the only way to find out what breaks before the old account closes. It works if you test real work and set an end date in advance.
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Rebuilding custom instructions somewhere else
Custom instructions are the highest-value thing you cannot export. Rewriting them as a plain-text file you own means you never rebuild them again.
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What does not transfer
The export covers what was said. Everything that made the assistant feel tuned to you lives outside it, and has to be rebuilt by hand on the other side.
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What you can actually export
An export is a snapshot of an account, produced once and never updated. Knowing what it contains — and what it is for — decides the rest of the switch.